PING - PRODUCT INTELLIGENCE NAVIGATION GRID
Lifecycle monitoring for activation, enrollment, engagement, and retention.
PING monitors the entire participant lifecycle — from activation through completion — so that risk is detected early, interventions are precise, and outcomes are protected.
The Lifecycle
Every program follows the same lifecycle
Nine stages. One framework.
The four metrics
Four metrics covering the full participant lifecycle
Activation
Is the program operational and ready to receive participants?
Dashboard metric:
Active vs. Inactive
Enrollment
Are participants entering, and are they entering fast enough?
Dashboard metric:
Screen Success vs. Failure, Enrollment vs. Target
Engagement
Once enrolled, are participants actively involved?
Dashboard metric:
Engagement Rate
Retention
Are participants staying through completion?
Dashboard metric:
At-Risk Rate,
Retention Rate
Technology Highlights
From data to decisions
Predictive analytics
PING goes beyond reporting what happened. It forecasts what is likely to happen next and recommends how to respond.
Multi-source intelligence
PING integrates data from multiple sources, including platforms, websites, surveys, and external channels, into a single analytical view across the full participant lifecycle.
Continuous Quality Improvement (CQI)
Master Table's analytics team refines PING's models on an ongoing basis. As data accumulates across programs, the platform delivers sharper insights and more precise recommendations.
Data Security
Data ownership. Built in.
Role-based access. Encrypted storage. GDPR and COPPA compliant. Permanent retention. Nothing deleted unless authorized.
Ready to see PING in action?
Everything you need to know
Panel Intelligence Navigation Grid — the analytics panel at the core of Master Table.
Activation, pre-screening, screening, recruitment, enrollment, assignment, engagement, retention, and completion. PING monitors a program through all nine.
Activation: is the program ready for participants? Enrollment: are they entering fast enough? Engagement: are they actively involved? Retention: are they staying through completion?
When a leading indicator moves off plan — so a risk is flagged before it shows up as a missed outcome.
Yes. Master Table's analytics team refines PING's models continuously, so insights and recommendations sharpen as data accumulates.
Role-based access, encrypted storage, and GDPR and COPPA compliance. Data is retained permanently, and nothing is deleted unless you authorize it.
Let's talk about your data and programs
Tell us a little about your organization and goals. Our team will reach out to show how PING and Master Table can help turn your data into actionable insights.